Mfomfo on Monday 8 February 2010
How many of our folks should die in the hands of these Health personnel?
May I start off by apologizing to the blog readers for the two weeks absence. I lost my mother-in-law. It was a terrible experience and I do hope that I will never go through such an experience again.
Way back in the good old days (early 1980s), there used to be a hospital in Swaziland called Raleigh Fitkin Memorial. It was the biggest in Manzini. It was run by Missionary doctors of the Nazarene Church(International). In those days a sickly person would be admitted with a view to have her condition monitored by medical practitioners with a willing support staff. I have always read of terrible experiences people narrated at the hands of qualified health personnel in our hospitals and I always thought nothing of this kind would ever happen to any relative of mine. At the moment I think I should pray deeply to the Lord God Almighty never to let me go to any of our public hospitals, especially if I am not well, until I have done something together with my fellow country men to change for the better, the services rendered to fellow Swazis and those who occasionally visit Swaziland.
As an African man, it is not important for me to know what kind of disease my relative is suffering from but it is very important that when the relative is taken to a hospital he/she gets the appropriate treatment to relieve her suffering. In this particular case, my mum in law was taken to this hospital, Raleigh Fitkin Memorial, about two weeks before she passed away. She had suffered a minor stroke. The doctors just gave her some medication and then a prescription was given to her for her relatives to get some tablets from the nearest pharmacy as the hospital had run out of drugs. We were then told to take her home because the medical practitioner told us she would get better. Please do not forget that in this part of the world there is no health insurance, to allow those without means of getting reasonable health service in decent hospitals, to guarantee their right to life. If I had the means I would have had her taken to a private hospital or clinic (whatever that means in a country like Swaziland). She eventually became weak two weeks later and we decided to take her to the hospital again.
When we got there we were told that we had to get her a hospital card that would be used by the practitioners and qualified personnel to write any treatment they would give to her. This took close to 20 minutes as the system of keeping records is manual. When my wife returned with the card she gave it to the nurse who was busy doing something else. My mother-in-law signaled for my wife’s attention and she came closer to her. She whispered something to her and then took a deep breadth which happened to be the last. My wife closed her eyes and proceeded to the nurse, who was still busy doing whatever she was doing. When she told the nurse what had just happened the nurse was visibly shaken and dashed to my mother-in-law’s bed only to confirm what my wife had told her. The doctor was called and he could do nothing other than asking how long the patient had been in the emergency room.
We were then told that since my mother-in-law had passed away without having been attended to by the doctor she would be classified as someone who had passed outside the hospital premises and there was no way the hospital could issue a death certificate. This is disgusting. Where do we run to in such circumstances? Who is the master of the health personnel in this case? Is not the patient supposed to be the master? What do we have to do to get it right?
Let this tragic development teach every Swazi the importance of highlighting the difficulties that they go through in their struggle for survival. I now understand why President B. H. Obama of USA is overhauling the Health service sector by coming up with an insurance bill to allow millions of Americans access to better health services. There is a great and urgent need to make Swazis realize that they are the masters in Swaziland and they can set the standards for everyone who is employed by the Civil Service Commission.